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To prepare for the Salesforce Certified OmniStudio Consultant exam, candidates should have a working knowledge of Salesforce, including its various modules and features. They should also have experience working with the OmniStudio suite of products, including the Lightning App Builder, Flow Builder, and Community Builder. Additionally, candidates should have strong analytical, problem-solving, and communication skills, as they will be required to work closely with clients to understand their needs and develop solutions that meet their business objectives.

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Salesforce Certified OmniStudio Consultant Sample Questions (Q60-Q65):

NEW QUESTION # 60
A consultant Is designing a solution for a client using Omnistudio. The client wants to display data and launch actions from their Salesforce org.
Which OmniStudio tool should the consultant use to meet this requirement?

A. FlexCards
B. Integration Procedures
C. OmniScripts
D. DataRaptors

Answer: A

NEW QUESTION # 61
A company has an existing OmniScript that gathers customer information. User feedback suggests that the current process requires too much typing because all the data is entered into input text fields. The users also are concerned because there is no validation in the data that is entered, and users can sometimes enter data that contains errors. The required inputs are first name, last name, age, and email, users are also presented a brief questionnaire regarding customer satisfaction.
Which three input elements can the consultant recommend to improve usability and to provide validation?
Choose 3 answers

A. Radio Group
B. Email
C. Headline
D. Range
E. Text Area

Answer: A,B,D

Explanation:
The three input elements that can be recommended to improve usability and provide validation are Radio Group, Email, and Range. Radio Group allows the user to select one option from a list of values, which reduces typing and ensures valid input. Email validates that the input is a valid email address format. Range allows the user to select a numeric value within a specified range using a slider, which reduces typing and ensures valid input. Headline is not an input element, but a display element that shows text in large font size.
Text Area is not suitable for this scenario, as it allows the user to enter multiple lines of text without validation.

NEW QUESTION # 62
Which OmniStudio tool can be used to invoke scheduled jobs?

A. Integration Procedure
B. DataRaptor Extract
C. DataRaptor Load
D. Calculation Procedure

Answer: A

NEW QUESTION # 63
A client wants to create an OmniScript to capture customer satisfaction. The process requires the following actions:
* Present the user with a customer satisfaction question that allows them to select one option from a 1-5 satisfaction rating.
* Create a case for an account team member to follow up.
* Email a summary message to the user.
Which OmniScript elements should the consultant recommend to meet these requirements'

A. Multi-Select, Remote Action, and Email Action
B. Edit Block, DataRaptor Post Action, and Messaging Action
C. Radio Group, Remote Action, and Messaging Action
D. Radio Group, DataRaptor Post Action, and Email Action

Answer: D

Explanation:
The OmniScript elements that the consultant should recommend to meet these requirements are: Radio Group, DataRaptor Post Action, and Email Action. A Radio Group element is an element that can display a list of options for the user to choose from, such as customer satisfaction rating. A Radio Group element allows only one option to be selected at a time, and can also have icons for each option. A DataRaptor Post Action is an action that can write data to a Salesforce object or invoke a Salesforce API. The consultant can use a DataRaptor Post Action to create a case for an account team member to follow up. An Email Action is an action that can send an email to one or more recipients, with optional attachments and templates. The consultant can use an Email Action to email a summary message to the user

NEW QUESTION # 64
The design team creates a mock-up proposal of an OmniScript for sales that includes more than 25 steps. Th consultant reviews the proposal and sees that the OmniScript will be used for three different and complex sal processes: change of plan, new sale, and loyalty. The user will select the type of sale at the beginning of the interaction, and then the OmniScript will branch into either change of plan, new sales, or loyalty processes. E process will contain multiple decision points for the user.
Following best practices, what should the consultant recommend to improve the planned design of this OmniScript?

A. Create a specific OmniScript for each business process.
B. Add more conditional views to branch the OmniScript into logical sections.
C. Pass the process type as an input
parameter.
D. Add more Step elements to create shorter pages.

Answer: A

Explanation:
The consultant should recommend creating a specific OmniScript for each business process to improve the planned design of this OmniScript. Having one OmniScript for three different and complex sales processes will make the OmniScript too long and complicated, and will affect the performance and maintainability. Creating separate OmniScripts for each process will make them more manageable and user-friendly, and will also allow for more customization and flexibility

NEW QUESTION # 65
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