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SAP C_C4H47_2503 Exam Syllabus Topics:

Topic
Details

Topic 1

Introduction to SAP Sales Cloud Version 2: This section of the exam measures the skills of a CRM Consultant and covers a high-level overview of SAP Sales Cloud Version 2. It includes an introduction to its main capabilities, supported business scenarios, and integration options. Understanding the platform's purpose and role in customer relationship management is key here.

Topic 2

Machine Learning and Gen AI: This section of the exam measures the skills of an Innovation Consultant and explores how SAP Sales Cloud Version 2 utilizes machine learning and generative AI. These technologies are used to automate tasks, gain insights, and enhance the intelligence of sales processes.

Topic 3

Set-up of Sales-Specific Capabilities: This section of the exam measures the skills of a Sales Operations Specialist and covers configuring essential sales features such as leads, opportunities, pipeline management, forecasting, activities, and integration with tools like Microsoft Teams and email. It focuses on tailoring sales processes for productivity and visibility.

Topic 4

Mobile App: This section of the exam measures the skills of a Field Sales Representative and covers the use of the SAP Sales Cloud Version 2 Mobile App. It includes setup and a review of available capabilities, supporting productivity on the go.

Topic 5

SAP Sales Cloud Version 2 in App and Side-by-Side Extensibility: This section of the exam measures the skills of a Technical Consultant and explores how to customize and extend SAP Sales Cloud Version 2. It includes both in-app extensibility and side-by-side development options for enhancing functionality while maintaining system stability.

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SAP Certified Associate - Implementation Consultant - SAP Sales Cloud Version 2 Sample Questions (Q69-Q74):

NEW QUESTION # 69
After the acquisition of Cyclo Clothing, the VP of Sales wants Sales Representatives to fill a Lead Qualification Survey for all Leads created for Cyclo Clothing.
After you create the Playbook with Lead Qualification Survey, what is your next step?

A. Create a rule for Lead Source as Cyclo Clothing.
B. Create a rule with Account as Cyclo Clothing.
C. Create a rule with Account as Best Run Bikes.
D. Create a rule with Lead Qualification as Cyclo Clothing.

Answer: B

NEW QUESTION # 70
As an Administrator, which capability allows you to configure custom fields into the Lead Intelligence ML (Machine Learning) model?

A. Train ML Model
B. Manage ML Model
C. Readiness Report
D. Manage Extensions

Answer: B

NEW QUESTION # 71
What features does the External Hook support?

A. When certain conditions are verified, custom logic can be executed.
B. Side-by-side tools support External Hooks for all entities and for any condition.
C. External functions can be activated based on conditions using autoflows.
D. When data is saved into an entity, external functions can be activated using side-by-side tools.

Answer: D

NEW QUESTION # 72
When configuring Appointments, which categories are provided as system defaults and cannot be deleted? Note: There are 2 correct answers to this question.

A. Inbound Phone Call
B. Task
C. Meeting
D. Outbound Phone Call

Answer: C,D

NEW QUESTION # 73
Which of the following are valid Functions that can be assigned to Organizational Units?
Note: There are 3 correct answers to this question.

A. Distribution Channel
B. Company
C. Sales Organization
D. Division
E. Sales Office

Answer: B,C,E

NEW QUESTION # 74
......

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